The Endurance Edge Privacy Policy

Effective Date: 7.01.2024

Who We Are

The Endurance Edge, LLC (“Endurance Edge”, “we”, “us”, “our”) provides nutrition, physical training, and fitness recovery services, tips, and the sale of related products and materials (collectively, “Services”). Use of the Endurance Edge Site, e-communication tools, and our social media sites (collectively, “Site”), including all materials presented on the Site, on our social media accounts, and through all Services provided by Endurance Edge is subject to this Privacy Policy (“Policy”). This Policy applies to all Site visitors, customers, and all other users of the Site and our Services (collectively, “you” and “your”).

By using the Site or Services you agree you have read this Privacy Policy and agree to be bound by it. If you have any questions about this Policy contact us by the methods noted below.

Overview of Privacy Statement

Endurance Edge cares about your privacy. We collect, use, maintain, and share (collectively, “Share” or “Sharing”) your Personal Information as we deem necessary to effectively deliver Services to you, and to communicate with you about the same. Any reference in this Policy to the Sharing of your Personal Information shall be made with the caveat that such Sharing will be subject, where applicable, to the limitations of the Health Insurance Portability and Accountability Act of 1996 (as amended) (“HIPAA”) and our Notice of Privacy Practices (if any).

We Share your Personal Information as we deem necessary to operate our Site as further discussed in this Policy. This Policy explains what, how, and why Share your Personal Information when you visit our Site or utilize our Services.

“Personal Information” is any information you voluntarily share with us (or third parties that you use and direct to share information with us) that personally identifies you and your related identifiers such as your:

Name
Phone number
Fax Number
Postal address
Email address
Date of birth
Internet or network activity
IP Address
Geolocation data
Health information
Information collected from internet tracking technologies
Information related to your use of the Site or Services
Financial information for payment processing
Personal characteristics and goals/ areas of interest
Commercial information about your business
Audio, electric, visual, or similar information
Professional or employment information
Information we infer based on our expertise and the Personal Information you share with us

This Policy may be accessed directly and at any time via a link on Endurance Edge’s homepage. This Privacy Policy is part of Endurance Edge’s Terms and Conditions of Use and is hereby incorporated into the Terms and Conditions of Use by this reference. The Terms and Conditions of Use can be accessed directly at any time via a link on Endurance Edge’s homepage. If there is any conflict between this Privacy Policy and our Notice of Privacy Practices (if any), the Notice of Privacy Practices, where applicable to the Services you receive, shall apply.

How We Use Your Personal Information

The Personal Information you provide to Endurance Edge, whether directly or through a third party, is used for many reasons, including the ability of Endurance Edge to:

Identify you and compare information for accuracy;
Provide, manage, and improve our Site and Services for you;
Contact you when you need us;
Administer our Site and make sure it’s working as expected;
Conduct statistical analyses of Site user behavior and characteristics in order to measure interest in and use of the various areas of the Site and our Services;
Analyze staff training for quality control purposes;
Personalize your experience on our Site or through our Services;
Measure the effect of our ads;
Market our business;
Manage, operate, and protect our business;
Inform and make business related decisions;
To enforce this Policy;
Detect, investigate, and prevent illegal, unlawful, or harmful activity; and
Comply with laws and enforce our agreements with you and with other people with whom we work.

Information from Children

Endurance Edge’s Site content is only available for use and purchase by those over the age of 18. To access or use the Site, you must be 18 years old or older, and have the requisite power and authority to enter into this Policy. Our Site content is not targeted to, intended to be consumed by, or designed in any way to entice individuals under the age of 18. Endurance Edge will not knowingly collect, use, or maintain Personal Information through the Site from people actually known to be under the age of 18. Individuals under the age of 18 are legally prohibited from using this Site. Please contact Endurance Edge immediately if you know of or have reason to believe anyone under the age of 18 has shared their Personal Information with us through the Site, and we will delete it immediately unless we are legally required to keep it.

Site Access from Outside the United States

The Site and our Services are intended only for United States customers. If you visit the Site from outside the United States, your information may be transferred to, stored, and processed in the United States where our Site is hosted. The data protection and privacy laws of the United States may not be as comprehensive as those in your country. By using the Site and the Services available on the Site, you do so without our consent, and you hereby agree to the transfer of your information to the United States and its collection, storage, sharing, and use as described in this Policy. You further agree that all transactions relating to the Site and Services shall be deemed to have occurred in the United States.

Public Forums

There may be locations on the Site where you can post Protected Information and communicate with others. Such postings are governed by our Terms and Conditions of Use Agreement to which this Policy is a part. Such postings may appear on other websites, or when searches are executed on the subject of your post and may generally be publicly available and collected by others. We do not control who reads Your Content, as that term is defined in the Terms and Conditions of Use, or what others may do with Your Content, so we encourage you to exercise discretion and caution with respect to Your Content, as you may not be able to edit or delete Your Content later.

How We Use Tracking Technologies

Endurance Edge or our authorized service providers may use cookies and similar tracking technologies to collect Personal Information whenever you use our Site or Services, including visiting Sites from third parties we use to facilitate our Services. Such technologies, if used, help us personalize your experience, measure the effect of our ads, and make business decisions.

Cookies

A cookie is a small amount of data that is sent to your browser from a web server and is stored in your computer’s hard drive. Endurance Edge or third-party vendors may send your computer cookies. Some web browsers will allow you to customize cookie settings (e.g., notify you before one is received, giving you an opportunity to accept the cookie; option to turn off cookies, etc.). If you choose to disable cookies, some areas of the Site or third-party sites we use to provide Services may not work properly or at all.

Do Not Track Signals

Because there isn’t an industry or legal standard for recognizing or honoring Do Not Track signals, Endurance Edge does not respond to them.

Other Tracking Technologies

In addition to cookies, Endurance Edge or our service providers may use web beacons, pixels, and similar tracking technologies on our Site. If you do not want cookie information to be associated with our Site and you turn off cookies, web beacons and other tracking technologies still detect visits but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

How Third Parties Use Your Personal Information

From time to time we may share your Personal Information with third parties to help us provide Services, run and market our business, and comply with legal obligations. In such circumstances, we will not provide further notice to you beyond what is in this Policy, unless otherwise required by law. The categories of third-party persons or entities with whom we may share your Personal Information may include:

Service providers and advisors that help us with marketing and advertising, conducting research and analysis, compliance, corporate governance, communications, security, legal issues, recruiting support and related services, business and customer management, financial management, technology, Site hosting, and other third parties with whom we transact to manage, operate, and protect our business;
Card networks and payment processors;
Courts, governments, regulators, and law enforcement when accompanied by a lawful subpoena or other legal documentation that requires us to respond;
Third parties that you request we connect with on your behalf;
Third parties that you request we connect you with;
Third parties that help us fight spam and abuse;
Professional mentors and business partners;
Social media providers;
Video and teleconferencing providers;
Site host providers;
Other third parties so we can 1) comply with laws; 2) facilitate a merger, purchase, reorganization, or sale of part or all of our business; 3) comply with card association rules; and 4) prevent harm or illegal activity.

By using our Site and our Services you agree that we are allowed to share your Personal Information with our third-party service providers to the extent we deem necessary and for the reasons stated in this Policy, and that we may do so until you opt out of such disclosures. If such disclosures are restricted, it might restrict our ability to comply with the ethical standards to which we are subject, or to perform our contractual obligations to you, and we may not be able to provide our Services to you.

Third Party Links and Services

The Site or Service content may have links or embedded content to and from third-party Sites. Except as otherwise described in this Policy, this Policy only addresses the use and disclosure of Protected Information we collect from you. Third-party sites that are accessible through our Site or Services have their own privacy policies. We are not responsible for the privacy policies of third parties and expressly disclaim any liability arising out of your use of linked or embedded content to and from third-party Sites. By visiting those Sites, you do so freely and at your own risk.

How Your Personal Information is Secured

Endurance Edge exercises what we consider to be appropriate technical and organizational measures to safeguard your Personal Information from unauthorized or unlawful access, and from accidental loss, destruction, or damage to your Personal Information. Such measures may include the use of secure passwords, SSL encryption, disk-based encryption, firewalls, antivirus and malware detection systems, and other measures that help us protect your Personal Information. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect the Personal Information you share with us through our Site and Services, by your use of our Site and Services you acknowledge and agree that:

The Personal Information you voluntarily share with us can be accessed or tampered with by a third-party at any time;
You are responsible for making sure your Personal Information is accurate and up to date;
You control the type and amount of Personal Information you share with us;
You are solely responsible for maintaining the secrecy of your Personal Information in your possession for use of the Site or Services;
It is your responsibility to make sure no one else uses tools you use through our Site and Services, and that you log off or exit from such tools when done;
You will not disclose any password you use to utilize our Services or our Site and will request to reset any such passwords that could be or are compromised;
Endurance Edge and its employees and agents are not responsible for any unpermitted intercepted Personal Information or liable to you in any way for such unpermitted interception; and
You release Endurance Edge and its employees and agents from any and all claims arising out of or related to the use of such intercepted Personal Information in any unauthorized manner.

Should a data breach of your Personal Information occur, Endurance Edge will notify you via email at the last known email address we have for you within 30 business days of the date we become aware of the breach.

How We Communicate with You

Endurance Edge may contact you directly or through a third-party service provider regarding our Services. With your consent or where allowed based upon legitimate interests, we may also contact you with timely information about products, services, features, surveys, newsletters, promotions, contents, upcoming events and the like that we think you’ll find valuable.

By using our Site or Services you agree that we may contact you until you otherwise opt out of our communications. However, if such communication limitations restrict our ability to comply with the ethical standards to which we are subject, or to perform our contractual obligations to you, we may not be able to provide our Services to you. If you do not use our Services, we will only contact you if you have elected to receive communications from us (e.g., signing up for our newsletter or subscribing to our social media). We may use the following tools to communicate with you:

Email
Client portal
Video or telephone conferencing
Messenger applications
Text (SMS) messages (No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties)
Automated phone calls or text message
Social media platforms
Voice messaging
Or any other third-party communication tool we deem necessary to effectively communicate with you.

CAN-SPAM Act

When sending you commercial content through email, Endurance Edge agrees to the following:

We will not use false or misleading header information;
We will not use deceptive subject lines;
We will tell you where we are located by providing you with a valid physical postal address;
We will tell you how to opt out of receiving future commercial emails from us;
We will honor your opt-out requests promptly and within 10 business days of receipt; and
We will monitor what third-party email companies are doing on our behalf (if anything).

If you prefer not to receive any direct marketing communications from us and/or our third-party service providers, you can opt out at any time by following the contact instructions below.

How Long We Keep Your Information

Once your access to our Site and use of our Services end, we may keep your Personal Information for as long as we are required to under the law, under contract, and according to our data retention policies then in place, whichever is longer. We will exercise all reasonable safeguards to protect your Personal Information as long as we are in possession of the Personal Information.

Your Rights

In general, you can visit the Site without having to actively disclose Personal Information though Endurance Edge may keep track of the domains of people who visit us, and we may analyze data derived from those visits to get insight into trends and statistics as we note above. Once you decide to utilize our Services and take active steps toward that end, Endurance Edge will need to collect Personal Information from you as described above. When you share Personal Information with us through our Site or our Services you have certain rights with regard to that Personal Information.

Specifically, you have the right to:

Control how your Personal Information is collected and shared with us and third parties;
Control how Endurance Edge communicates with you;
Up to once a year, to request a free copy of your Personal Information or, to the extent a copy is unavailable or impractical, obtain a summary if the Personal Information Endurance Edge maintains;
Request that we update or correct your Personal Information;
Ask us to delete or limit your Personal Information;
Object to us processing your Personal Information; and
Withdraw your consent to us processing your Personal Information (to the extent such processing is based on your consent and your consent is the only permissible basis for processing your Personal Information).

Control What You Share with Us

You are free to limit the Personal Information you share with us, but please understand it may impact our ability to adequately perform our Services provide personalized Services. If such limitations restrict our ability to comply with the ethical standards to which we are subject, or to perform our contractual obligations to you, we may not be able to provide our Services to you.

To modify or cause your Personal Information to be deleted or to opt out of receiving communications from us:

Email: info@theenduranceedge.com
Mail Endurance Edge at: 275 Convention Dr Cary, NC 27511
Call Endurance Edge at: 919-230-7897

Control What You Share with Third Parties

If you use third parties to work with Endurance Edge you may be able to manage how your Personal Information is Shared by them, but you will have to read their privacy policies to identify the choices they offer you. The categories of third parties with whom we Share Personal Information and with whom you may also interact are identified above.

Control How We Communicate with You

We use many communication tools to stay in contact with you (e.g., email, client portal, text messages, telephone calls, video conferences, postal mail, etc.). Depending on the Services we are providing you and our contractual obligations to you, you may be able to decide how and to what extent we communicate with you during the Services. After Services are completed you may direct us not to contact you further and Endurance Edge will respect your wishes.

Delete or Limit Personal Information

If you would like to see or have your Personal Information deleted or limited, please follow the instructions for contacting us located at the end of this Policy. Please understand that if you make such a request, Endurance Edge will first need to verify your identity before we can respond to your request. If we are unable to verify your identity, we will not be able to complete your request. Additionally, Endurance Edge may need to keep some of your Personal Information so we can 1) complete our Services and/or comply with our contractual obligations to you; 2) detect and prevent malicious, fraudulent, or illegal activity; 3) protect the legal rights of you or others; 4) manage our business processes that are reasonably related to your expectations when purchasing our Services; or 5) comply with the law.

Updates to This Privacy Policy

This Policy was last updated as of the Effective Date. Endurance Edge reserves the right to change or update the Policy at any time and for any reason. By using the Site or our Services you acknowledge and agree that it is your sole responsibility to review this Site and this Policy periodically to be aware of any modifications.

If you have any concerns about the changes, please contact us according to the instructions below to let us know you do not accept the amended Policy. If you do not contact us to object to the amended Policy you will be deemed to have accepted the amended Policy. After the amended Policy becomes effective Endurance Edge will Share your Personal Information as documented in the amended Policy.

Contact Us

If you would like to ask a question about, or access, correct, amend, or delete your Personal Information and/or this Policy, please contact us so we can help:

Call Endurance Edge at 919-230-7897
Email Endurance Edge at info@theenduranceedge.com
Mail Endurance Edge at 275 Convention Dr Cary, NC 27511